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Renting a flat

Ask about a flat, discuss terms and report a repair.

Your level: A2

The scene at the level you chose. The other levels follow below.

Asking about bills and the deposit

Find out which bills are included and how the deposit works.

You talk to: Letting agent · 7 turns · about 6 min

Play scene (A2)

Phrases that help at A2

  • Are the bills included in the rent?
  • How much do they usually cost?
  • Will I get it back?
  • Am I allowed to...?

Every level of this situation

Each level is a different moment in this situation: short and simple at first, more nuanced at the higher levels.

  1. Pre-A1

    Pre-A1: Is the flat on Park Road free?

    Ask if a flat is free, how many rooms it has and how much it is.

    You talk to: Letting agent · 7 turns · about 3 min

    • Is it free?
    • How many rooms?
    Play scene (Pre-A1)
  2. A1

    A1: Looking round a flat with the owner

    Ask about the rooms, what is included and the rent per month.

    You talk to: Flat owner · 7 turns · about 5 min

    • Is there a balcony?
    • Can I have a look upstairs?
    Play scene (A1)
  3. A2

    A2: Asking about bills and the deposit

    Find out which bills are included and how the deposit works.

    You talk to: Letting agent · 7 turns · about 6 min

    • Are the bills included in the rent?
    • How much do they usually cost?
    Play scene (A2)
  4. B1

    B1: Telling the landlord the boiler has stopped working

    Report a broken boiler and arrange a time for the repair.

    You talk to: Landlord · 7 turns · about 6 min

    • The boiler has stopped working.
    • We haven't had hot water since yesterday.
    Play scene (B1)
  5. B2

    B2: Negotiating a later start date for a new flat

    Negotiate the start date politely and reach a compromise.

    You talk to: Landlady · 8 turns · about 7 min

    • The only thing is...
    • Would you be open to splitting the difference?
    Play scene (B2)
  6. C1

    C1: Asking to leave a tenancy early

    Explain tactfully that you need to leave early and propose a fair solution.

    You talk to: Landlord · 9 turns · about 8 min

    • I'm afraid I've got some news.
    • a good five months early
    Play scene (C1)
  7. C2

    C2: A disagreement over the deposit

    Challenge a deposit deduction diplomatically, concede what's fair and agree a next step.

    You talk to: Former landlord · 9 turns · about 8 min

    • It came as a bit of a surprise.
    • which is rather my point
    Play scene (C2)

Your progress

You have not played a scene in this situation yet. Start at your own level.

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