Every level of this situation
Each level is a different moment in this situation: short and simple at first, more nuanced at the higher levels.
Pre-A1
Pre-A1: An earache at the doctor's
Get an appointment and tell the doctor your ear hurts.
You talk to: Receptionist and doctor · 7 turns · about 4 min
- An appointment, please.
- My name is Elif Kaya.
Play scene (Pre-A1)A1
A1: Registering at a doctor's surgery
Register as a new patient and give your details.
You talk to: Receptionist · 8 turns · about 5 min
- I would like to register.
- I live at 14 Mill Lane.
Play scene (A1)A2
A2: A sore wrist after football
Explain how you hurt your wrist and understand what happens next.
You talk to: Doctor · 8 turns · about 5 min
- I hurt my wrist yesterday.
- I fell over.
Play scene (A2)B1
B1: Feeling tired for a couple of weeks
Explain how long you have felt tired, give reasons and agree to a follow-up.
You talk to: Doctor · 8 turns · about 6 min
- I've been really tired for about two weeks.
- I keep waking up in the night.
Play scene (B1)B2
B2: Rearranging a follow-up appointment
Move your follow-up appointment, agree a new time and politely chase a missing test booking.
You talk to: Surgery receptionist · 8 turns · about 7 min
- Something has come up at work.
- Friday at four would suit me nicely.
Play scene (B2)C1
C1: Describing knee pain precisely
Describe your knee problem precisely and ask about the referral tactfully.
You talk to: Doctor · 9 turns · about 8 min
- It's been playing up on and off.
- more of a dull ache than a sharp pain
Play scene (C1)C2
C2: Asking about test results and a referral
Ask how results will be shared and raise a referral with tact and precision.
You talk to: Doctor · 9 turns · about 8 min
- I'd just like a clearer sense of what happens next.
- Things do occasionally slip through the net.
Play scene (C2)
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