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At the pharmacy

Explain what you need and ask how to use it.

Your level: C1

The scene at the level you chose. The other levels follow below.

Pharmacy hours over a bank holiday

Find out the holiday opening, where the duty rota is shown, and plan a repeat order ahead.

You talk to: Pharmacy assistant · 8 turns · about 8 min

Play scene (C1)

Phrases that help at C1

  • I was wondering if you could tell me whether ...
  • in the event that
  • Would the holiday have any knock-on effect?
  • That's worth bearing in mind.

Every level of this situation

Each level is a different moment in this situation: short and simple at first, more nuanced at the higher levels.

  1. Pre-A1

    Pre-A1: Plasters and sun cream

    Buy plasters and a sun cream for your child.

    You talk to: Pharmacist · 7 turns · about 4 min

    • Do you have plasters?
    • One box, please.
    Play scene (Pre-A1)

  2. A1

    A1: Finding things at the pharmacy

    Find a toothbrush, toothpaste and tissues, pay, and ask when the pharmacy closes.

    You talk to: Pharmacy assistant · 8 turns · about 5 min

    • I would like a toothbrush.
    • Where is the toothpaste?
    Play scene (A1)

  3. A2

    A2: Collecting a prescription

    Collect the prescription your doctor sent to the pharmacy.

    You talk to: Pharmacist · 8 turns · about 5 min

    • I'm here to collect a prescription.
    • My doctor sent it this morning.
    Play scene (A2)

  4. B1

    B1: At the pharmacy

    Describe your sore throat clearly and answer the pharmacist's questions.

    You talk to: Pharmacist · 7 turns · about 6 min

    • I've had a sore throat since Monday.
    • It hurts when I eat.
    Play scene (B1)

  5. B2

    B2: A missing item in a prescription order

    Report a missing item politely and agree on how you will get it.

    You talk to: Pharmacist · 8 turns · about 7 min

    • One of the items has been left out.
    • Do you know when it's likely to come in?
    Play scene (B2)

  6. C1

    C1: Pharmacy hours over a bank holiday

    Find out the holiday opening, where the duty rota is shown, and plan a repeat order ahead.

    You talk to: Pharmacy assistant · 8 turns · about 8 min

    • I was wondering if you could tell me whether ...
    • in the event that
    Play scene (C1)

  7. C2

    C2: Packing a travel kit with the pharmacist

    Talk through a compact travel kit with the pharmacist in natural, nuanced English.

    You talk to: Pharmacist · 9 turns · about 8 min

    • off the beaten track
    • It's the less obvious things I'm likely to overlook.
    Play scene (C2)

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