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Passport control: a name and date mismatch

Real life · At passport control

Passport control: a name and date mismatch

Your goal: Resolve a mismatch between your passport and travel authorisation with precise, measured, politely firm language.

  • C2
  • 9 turns · about 8 min

You talk to: Border officer

Phrases you will need

  • That's my doing, I'm afraid.
  • I'd be grateful if you could amend it.
  • It would put my mind at rest.
  • should this ever crop up again

A spoken scene: sound plays only when you press a speaker.

  1. Before you start, read the scene's goal and the useful phrases.
  2. Read the other person's speech bubble.
  3. Choose the most natural reply, or complete the missing word in it.
  4. After a wrong reply you see why at once; at the end you can read the whole conversation again.
How to play? Scoring and details
In this set
Your documents do not match exactly. Take responsibility where it is yours, and make sure the record is accurate.
This game reads words aloud
This scene can be read aloud: Emma (British accent) reads the other person, Heart (American accent) reads the natural reply. Sound plays only when you press a speaker button, at a pace that suits your level.

The other person's line comes as sound only at first. Press the speaker, listen and reply; show the words if you need them.

Scoring
Your answers are checked; at the end you see your score, your mistakes and the right answers.
With a keyboard
Keys 1, 2 and 3 choose a reply; Enter continues the conversation.