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Diplomatic feedback to a restaurant manager

Real life · At a restaurant

Diplomatic feedback to a restaurant manager

Your goal: Give the manager balanced, tactful feedback after a disappointing evening.

  • C2
  • 9 turns · about 8 min

You talk to: Restaurant manager

Phrases you will need

  • the best part of an hour
  • perfectly pleasant, though not quite ...
  • I wouldn't want you to feel obliged.
  • live up to
  • you've more than made up for it

A spoken scene: sound plays only when you press a speaker.

  1. Before you start, read the scene's goal and the useful phrases.
  2. Read the other person's speech bubble.
  3. Choose the most natural reply, or complete the missing word in it.
  4. After a wrong reply you see why at once; at the end you can read the whole conversation again.
How to play? Scoring and details
In this set
Your anniversary dinner did not go well. The manager comes to your table. Give honest feedback with tact.
This game reads words aloud
This scene can be read aloud: Emma (British accent) reads the other person, Heart (American accent) reads the natural reply. Sound plays only when you press a speaker button, at a pace that suits your level.

The other person's line comes as sound only at first. Press the speaker, listen and reply; show the words if you need them.

Scoring
Your answers are checked; at the end you see your score, your mistakes and the right answers.
With a keyboard
Keys 1, 2 and 3 choose a reply; Enter continues the conversation.