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A transfer to my sister hasn't arrived

Real life · At the bank

A transfer to my sister hasn't arrived

Your goal: Explain that your payment hasn't arrived, find out why and ask what happens next.

  • B1
  • 7 turns · about 6 min

You talk to: Payments adviser

Phrases you will need

  • She still hasn't received it.
  • I've already checked the account number.
  • Will the payment go through?
  • That's a relief.

A spoken scene: sound plays only when you press a speaker.

  1. Before you start, read the scene's goal and the useful phrases.
  2. Read the other person's speech bubble.
  3. Choose the most natural reply, or complete the missing word in it.
  4. After a wrong reply you see why at once; at the end you can read the whole conversation again.
How to play? Scoring and details
In this set
You sent money to your sister last Friday, but she hasn't received it. Call the bank and explain the problem.
This game reads words aloud
This scene can be read aloud: Emma (British accent) reads the other person, Heart (American accent) reads the natural reply. Sound plays only when you press a speaker button, at a pace that suits your level.

The other person's line comes as sound only at first. Press the speaker, listen and reply; show the words if you need them.

Scoring
Your answers are checked; at the end you see your score, your mistakes and the right answers.
With a keyboard
Keys 1, 2 and 3 choose a reply; Enter continues the conversation.